Please tell us about your computer What Internet service do you use (AOL, MSN, Comcast, etc.)? What browser and version do you use (Internet Explorer 5.5, Netscape 6, AOL 7.0, etc.)? What is your computer's operating system (Mac OS X, Windows XP, etc.)?
Please tell us information about the online resource you are unable to access What online resource(s) are you try to use? Time and date of attempt? When you tried to connect, did the computer ask you for your Patron Number (Student ID/L Number)? Please tell us about any error messages: If you tried using a different Library database, did you have the same results? Please provide any additional information and comments: