Procedure:     Information Technology: Banner Access Requests
Department:      Information Technology
Contact:            Todd Lutz, 463-3355           lutzt@lanecc.edu

The College identifies the following staff as data custodians for information stored in Banner, the institutional administrative system:

Student                       Director of Enrollment Services/Registrar                          garretth@lanecc.edu
Financial Aid                Director, Student Financial Services                                  loganb@lanecc.edu
Employee                    Executive Director of Human Resources                             carrd@lanecc.edu
Financial                     Accounting Manager                                                        barkers@lanecc.edu
Technical Access          Acting Chief Information Officer                                        lutzt@lanecc.edu
Aggregate Reporting     Director, Institutional Research, Assessment & Planning      taylorc@lanecc.edu

In most cases, the need for access to administrative data is clear, based on an employee’s job assignment. When it is not clear, the employee and/or the employee’s supervisor may request access by e-mailing the appropriate data custodian.

The data custodian will:

Because most college data is confidential, data custodians will always consider “need to know” when evaluating access requests.

ACCESS DENIAL APPEAL

If a data custodian denies the access request, the staff member or supervisor requesting access may appeal the decision, in writing, to the supervisor of the data custodian.  The appeal must be submitted within 10 working days of the date of the denial and should include a copy of the notification that the request was denied, and a written statement of why the decision deserves reconsideration.  The data custodian’s supervisor may request additional information from the data custodian.  Decisions resulting from this appeal process are final.